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The Comfort Authority

5.0
  • Heating & Air Conditioning/HVAC
  • Tampa, FL

About this business

ContractorsHeating & Air Conditioning/HVAC

We know you work hard at making your home comfortable, but sometimes what you can do is just not enough to reach the level of comfort you deserve. The things you can’t see, touch, or buy at a store are often what really make a home FEEL good. That’s where The Comfort Authority comes in. Our experts are trained and certified to assess your whole home to pinpoint the precise cause of the issues you are experiencing that prevent you from feeling as comfortable as you deserve to be. We won’t stop until you’re happy. 

Location details

9608 N Nebraska Avenue, Tampa, FL, 33612, United States

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5.01,593 reviews
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Rick Alvarez's profile image
Rick Alvarez 
recommend  Recommended
2 years ago

Lester Fernandez did our annual check up this morning on our two units. He was on time, extremely professional, and is a very knowledgeable and pleasant individual. If I was in charge at Comfort Authority I would be giving Lester a raise and a big Christmas bonus! 

Business response:

Thanks Rick! We're sure Lester will appreciate the shout out :) 

Patricia McLean Maynard's profile image
Patricia McLean Maynard 
recommend  Recommended
2 years ago

Claude was professional, thorough, and a pleasure to talk to. 

Business response:

Thanks for sharing Patricia! 

Tim Keeports's profile image
Tim Keeports 
recommend  Recommended
2 years ago

Another happy customer! We had a 22 years old unit that was finally ready to retire to the beach (aka dump). While another repair was an option, the old R-12 refrigerant simply made it uneconomical. Steve and his crew did a terrific job from the sales call to the installation. Send me PM if you want more details, but the bottom line is this; The Comfort Authority is fair, honest, quick, and easy to work with! 

Business response:

Thanks Tim! We hope your enjoying your new, fresh, up-to-date AC ;) 

Nick A Popa's profile image
Nick A Popa 
recommend  Recommended
2 years ago

Lester was a really nice guy. He allowed me to shadow him so I could see what he did, so I could learn to do it myself next time. It turned out to be a clogged drain pan. 

Business response:

Thanks, Nick our pleasure. 

Manny Lopez's profile image
Manny Lopez 
recommend  Recommended
2 years ago

06/16/22 Another great experience with Comfort Authority tech, Christopher Basso. He could not have been more helpful,courteous, respectful and understanding. Not only did he fixed a difficult issue to diagnose but he came back as promised when a few hours after he left the ac acted up again. He fixed that and stayed until he made sure nothing else would show up. Great tech and a great person with a fantastic attitude. As usual, Comfort Authority delivered! 

Business response:

Thanks for sharing Manny! We're happy to help! 

Caitlin Bascue's profile image
Caitlin Bascue 
recommend  Recommended
2 years ago

Frank Basso provided five star service during our annual HVAC check up and was fantastic. Extremely Professional and explained every step of the evaluation and walked me through condition of all the parts of our unit. I appreciated the photos so I could see first hand what each part looked like. The Comfort Authority’s consistent amazing customer service from booking to on site is why we bought our unit from them in 2021 and continually recommend this company to everyone! 

Business response:

Thank you so much, Caitlin! We so grateful for you. We'll see ya next year :) 

Denise Laureen Wharran's profile image
Denise Laureen Wharran 
recommend  Recommended
2 years ago

Frank came and checked all my AC stuff and was amazing! I HIGHLY Recommend!! 

Business response:

So wonderful! Thank you Denise! 

Janet Crown Weidner's profile image
Janet Crown Weidner 
recommend  Recommended
2 years ago

David Hood came out today to service our air conditioner, and provided great customer service. He was very professional, polite, knowledgeable and efficient. He explained what had gone wrong and why, and how we could stop it from occurring again. I would definitely recommend this company. 

Business response:

Happy to help! Thanks for sharing, Janet 

Russell Johnson's profile image
Russell Johnson 
recommend  Recommended
2 years ago

Installed our new HVAC system today. Both installers were professional and pleasant. They were there for almost 5 hours and nothing out of place. Explained everything. Answered every question. They get our highest recommendation. 

Business response:

Thanks for sharing, Russell! We look forward to seeing you next year for service! 

Frequently asked questions about The Comfort Authority

How is The Comfort Authority rated?

The Comfort Authority has a 5 star rating with 1,593 reviews. 

When is The Comfort Authority open?

The Comfort Authority is open now. It is open 24/7.