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John Moore Services
- Appliances & Repair
- Houston, TX
About this business
Location details
10005 W Sam Houston Pkwy N # 200, Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First time calling on John Moore for professional advice. My AC was previously inspected by 3 different AC companies who said my AC will not stop running because of the extremely high temperatures in Houston. How wrong they were! John Moore technician, Albert A**** arrived on time. Conducted a free thorough AC inspection. He listened an gave me sound answers. He checked a couple of points I asked him about, He found that one of the vents was partially closed preventing the cool air flow. Plus he corrected a wire connection i... read more
Business response:
Welcome to the John Moore family! We're so glad that you gave us a call and happy that Albert was able to solve your AC issues for you. We're proud to be your pest and home services team, and we look forward to helping you care for your home in the years to come! Thank you!
Jonathan Berumen was super knowledgeable about the job. He was very courteous and respectful. Great customer service ! I am very thankful and Happy !!
Business response:
Hi! We're so happy to hear that you were so pleased with Jonathan and your recent service experience. That means so much to us! We're always here and happy to help if you need us. It's an honor and a pleasure to have you in our John Moore family!
Technician was thorough but service from company was poor. They were supposed to call on Monday, June 27 but never did. I had to call three times to get my repair done. I was very disappointed with their communication. I had to get upset so they could come today as discussed with the technician.
Our unit is 16 years old and I loved ask the different options we were given to make a decision. Very professional and patient with us. He explained everything and showed us pictures to make sure we understood everything.
Business response:
We're glad to hear how much you appreciated your Technician's efforts and professionalism today. Sometimes pictures really helps! We always want our customers to make informed decisions, so don't ever worry about asking questions. We're always here to help, and we truly appreciated the chance to serve you today. Thank you for being a John Moore customer!
Eric did a great job on spring maintenance service on both our units. Very professional. Would recommend this company to friends and family. R. Deane
Business response:
Thank you - we truly appreciate you recommending us to others! That is the highest compliment we could receive. It is an honor to help you care for your home. Thank you for being a John Moore customer!
Charles J**** was very knowledgeable and explained what was needed to repair my ac to get it working again. He cleaned out my drain pipe and did so quickly. Very nice and professional.
Business response:
Thanks so much for the kudos! Glad to hear that Charles got things nice and cool again in your home. We're glad to have you in our John Moore family. Thanks for giving us a call!
Very professional and found the problem quickly.Did a great job.
Business response:
Thank you very much for your kind words! happy to hear that you had a great experience with our team. It is an honor to be your home services provider! We look forward to serving you again in the future.
Ricardo is very professional and knowledgeable. He explained all the problems very efficiently..
Business response:
We're happy to hear that Ricardo was such a valuable resource for you. It was a pleasure working with you. Thank you for your business, and if we can answer any further questions or be of further assistance - just let us know!
I highly recommend John Moire services after doing my homework & interviewing several large companies , I was easily convinced that John Moore holds up his company name . I would say if you are lucky enough to get Mr. Larry Thurman who had the patience & knowledge of the entire process you will be truly blessed . I don’t want to leave out the 2 young men,. Genaro & Luciano who’s craftsmanship was above a 10 . Thank you guys !
Business response:
Wow - thank you for the amazing compliment! We'll be sure to pass this along to the guys - and our management team! We truly appreciated the opportunity to work with you. It's an honor to be your home services team, and we look forward to serving you in the years to come! Thank you!
Frequently asked questions about John Moore Services
How is John Moore Services rated?
John Moore Services has a 5 star rating with 543 reviews.
When is John Moore Services open?
John Moore Services is closed now. It will open at 9:00 a.m.