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John Moore Services
- Appliances & Repair
- Houston, TX
About this business
Location details
10005 W Sam Houston Pkwy N # 200, Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jonathan Berumen of John Moore fixed my plumbing. As usual, he did an excellent job. He patiently explained the work to me and answered all of my questions. He is polite, patient, knowledgeable, professional and efficient. He always does an excellent job. I always can depend upon the experts at John Moore.
Business response:
Thank you very much for letting us know how much you appreciated Jonathan's work and professionalism. He is really great and we're proud to have him on our team. We're honored to be your pest and home services team. Thank you for your ongoing business and support!
Tech showed up ontime, but we lost power during a rain storm
Business response:
Thanks so much for the 5 star review! We truly appreciate your support and understanding. Sometimes Mother Nature has other plans! We're thrilled to have you in our John Moore family. If we can be of further service, just let us know!
From the quote to the completed work. The John Moore Team (Will, Marco & Bill) were all professionals and great to have had working on my home. Thank you all for a great job and keeping my home safe!
Business response:
Thanks so much for sharing your story! We couldn't be more proud of our team; they are simply amazing. It was an honor and a pleasure to serve you and care for your home. We truly appreciate your business and support and look forward to working with you again in the future!
I called John Moore to get a quote on a New Mini Spit AC system. Taylor B****** came out and was very professional, informative, and best of all ON TIME. My wife and I have been using John Moore for the past 20 years and highly recommend their services. Regards - Robert R*****
Business response:
Thank you so much for writing. We truly appreciate your kind words and ongoing support all these years! It's always a pleasure to work with you and help you care for your home. Thanks for being in our John Moore family!!
John Moore installed a complete HVAC system in my house last year. When the 100+ heat started this year the AC could not keep up. John Moore came out and replaced the entire system with a larger system and they did not charge me anything. They did the right thing. A lot of others would not have done the right thing. I love John Moore.
Business response:
Thank you very much for your kind words! We are very happy that you are a satisfied customer and truly appreciate your business and your 5-star review. We hope you enjoy your new system. If any questions or concerns pop up, please give us a call. We stand behind our work and are always here to help! Thanks for being in the John Moore family!
First time calling on John Moore for professional advice. My AC was previously inspected by 3 different AC companies who said my AC will not stop running because of the extremely high temperatures in Houston. How wrong they were! John Moore technician, Albert A**** arrived on time. Conducted a free thorough AC inspection. He listened an gave me sound answers. He checked a couple of points I asked him about, He found that one of the vents was partially closed preventing the cool air flow. Plus he corrected a wire connection i... read more
Business response:
Welcome to the John Moore family! We're so glad that you gave us a call and happy that Albert was able to solve your AC issues for you. We're proud to be your pest and home services team, and we look forward to helping you care for your home in the years to come! Thank you!
Jonathan Berumen was super knowledgeable about the job. He was very courteous and respectful. Great customer service ! I am very thankful and Happy !!
Business response:
Hi! We're so happy to hear that you were so pleased with Jonathan and your recent service experience. That means so much to us! We're always here and happy to help if you need us. It's an honor and a pleasure to have you in our John Moore family!
Technician was thorough but service from company was poor. They were supposed to call on Monday, June 27 but never did. I had to call three times to get my repair done. I was very disappointed with their communication. I had to get upset so they could come today as discussed with the technician.
Our unit is 16 years old and I loved ask the different options we were given to make a decision. Very professional and patient with us. He explained everything and showed us pictures to make sure we understood everything.
Business response:
We're glad to hear how much you appreciated your Technician's efforts and professionalism today. Sometimes pictures really helps! We always want our customers to make informed decisions, so don't ever worry about asking questions. We're always here to help, and we truly appreciated the chance to serve you today. Thank you for being a John Moore customer!
Frequently asked questions about John Moore Services
How is John Moore Services rated?
John Moore Services has a 5 star rating with 510 reviews.
When is John Moore Services open?
John Moore Services is closed now. It will open tomorrow at 9:00 a.m.