Very professional and efficient. Did an excellent job with clean up! Also, a nice job of explaining their work plan.
Business response:
Thank you, John, for your glowing 5-star review of Michigan Basements! Your kind words make us proud of the work we do in Bloomfield Twp. and the Metro Detroit area. Customer satisfaction is at the heart of our business, and your feedback motivates us to continue delivering exceptional results. Please don't hesitate to reach out if there's anything else we can do for you.
Excellent job replacing my sump pump. Wish to thank the following individuals at Michigan Basements for helping my project become successful: Joyce, the office manager for her friendliness, patience and knowledge and Eddie, the project manager who visited my home to discuss the entire project in detail and Rich and Will, the installers who did a neat and thorough job in a timely manner. You all deserve more than 5 stars. I highly recommend you all and will definitely call you in the Spring for my next project. Thank you all.
Business response:
Thank you for taking the time to leave a 5-star review for Michigan Basements, Mary! Your satisfaction is our utmost priority, and we're thrilled to have met your expectations. If you have any questions or need further assistance, please don't hesitate to let us know.
Noel, James and Will were excellent. Noel really helped me feel better about the basement situation and was very friendly and worked super hard! Will and James worked super hard as well. This group did an amazing job and the basement looks great! All three are true professionals. I highly recommend Michigan Basements. Thank you Noel, Will and James!
Business response:
We are incredibly grateful for your wonderful 5-star review, Jacob! It means a lot to us that you chose Michigan Basements for your needs in Bloomfield Twp., and the Metro Detroit area. We strive to provide exceptional service and create a positive experience for all our customers. Should you require any further assistance, please feel free to contact us.
Last January, when I began to notice small amounts of water seeping through my basement floor in my 94-year-old house, I thought it might be just condensation, so I ignored it until March, when the water seepage became much worse after heavy rains. But “water always wins” and I knew I couldn’t ignore the problem any longer. So I searched “basement waterproofing” online and found MICHIGAN BASEMENTS with your 5-star stellar reviews. Kevin came right out to assess the problem and gave me a very comprehensive bid for the work. B... read more
Business response:
Hi, Heidi. Thank you for taking the time to leave us a 5-star review! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with Michigan Basements. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for your support!
From the initial meeting with Jeff, my wife and I knew we made the right choice. It was a breath of fresh air dealing with real professionals. We have a new construction home in Rochester Hills that we built two years ago and wanted to finish up the basement. The builders that we used to construct the house put a bad taste in our mouths when it comes to contractors, but Michigan Basements rocked it.
Dale did an amazing job on our basement. He was honest and gave us some great advice on how we should set up rooms. I really cant see how anyother company could have done a better job.
Google reviews (126)
