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At Benjamin Franklin Plumbing, we take pride in being one of the leading plumbing brands in the US, offering exceptional services to our valued customers. Our skilled plumbers specialize in quality repairs, installations, replacements, and maintenance for homes and businesses, ensuring long-lasting and reliable plumbing solutions. With a team of licensed and qualified experts, we handle projects of any size, from routine maintenance to major remodels. Our commitment to customer satisfaction is further reinforced as each of o... read more
756 Old State Rte 74, Cincinnati, OH, 45245, United States
Get directionsCustomer service was pleasant. Explained the fix.
did a greatjob and was on time nice person
Prompt service. Received a call stating that tech was on his way, arrived 45 minutes later. This fell well within the two hour window that they gave me. Tech was knowledgeable and provided excellent customer service.
So our appointment was between 10am and 2pm on Friday. The plumber arrived at 5:30pm because of a service call problem before ours. We needed a whole new hot water heater. He didn't have what he needed on the truck and had to go get the parts. They did waive the emergency fees associated with after hours service as this was their fault. He worked until 3am Saturday to get our system up and running. The plumber was great, the company dispatchers were not very informative nor correct and even had us scheduled for a pilot ... read more
The worker was very judgmental of my house because I have video game and comic stuff in my house, telling me I must have children, then told me I was scammed into purchasing my house. Overall he was rude but got the job done well for a decent price.
I have used Benjamin Franklin 2 times and both times they have done an excellent job and also cleaned up after themselves the techs and customer service are very friendly I won't hesitate to use them again.
Benjamin Franklin Plumbing of Cincinnati has a 4.9 star rating with 1,699 reviews.
Benjamin Franklin Plumbing of Cincinnati is open now. It is open 24/7.